Help
Arenetto Support
Help with setup, sounds, and playback on iPhone, iPad, and Android.
Contact
For help with Arenetto, email support@arenetto.app.
Please include:
- Your device model
- Your operating system and version (iOS, iPadOS, or Android)
- Your Arenetto version
- A description of the issue
- The steps that reproduce the issue
Do not send passwords, payment information, government identifiers, or other sensitive personal information.
Basic troubleshooting
- Close and reopen Arenetto.
- Confirm the device’s media volume is audible and silent mode is not affecting playback.
- Disconnect and reconnect Bluetooth or wired audio if sound is routed incorrectly.
- Restart the device.
- Confirm the latest available Arenetto version is installed.
- Contact support if the issue continues.
Current product status
- Arenetto is available for iPhone and iPad on the App Store and for Android on Google Play.
- It is designed for landscape use.
- No account, subscription, or in-app purchase is required.
- The app is free and currently has no ads.